How is your business eco-friendly?
I try my best to reduce my ecological footprint by using recycled and reused shipping materials whenever possible. This includes shipping boxes, bubblewrap, packing paper, packing peanuts, and other single-use shipping materials. Many of my candle making supplies are also bought thrifted/gently used.
Disclaimer: I DO NOT reuse candle wax. All of my candles are made from scratch, using soy based waxes.
Is everything handmade?
All of my candles, wax melts, and sprays are made by hand, either one at a time or in small batches. My stickers are made by a print shop, and my wax melters are bought wholesale.
Can I purchase your candles in person?
I currently stock 3 local small businesses in the Cleveland area. They are Buckland Museum of Witchcraft & Magick, Coven, and Cleveland Curiosities. However, the selection of my candles at each of these retailers is limited. I often sell my products at local craft fairs and other events, and offer a much wider selection. Check out my events page to find out where I’ll be next!
How long will my order take to arrive?
As of right now, all of my products are made to order. This means that I do not keep any in stock; I make them as the order comes in. Therefore, it may take 2-3 weeks for your order to get to you, depending on your location and my current workload.
Do you accept returns/exchanges?
This can be determined on a case by case basis. If you would like to return something for any reason, please contact me.
What should I do if my candle was melted/damaged during shipping?
If it is currently hot where you live (75+ degrees Fahrenheit), I highly recommend paying the extra fee for a shipping ice pack (the fee is due to the extra weight of the package). If you do not, and your product melts during shipping, I am not responsible for replacing it. If the candle is damaged in some other way, please contact me so that we can discuss a solution.
Do you ship internationally?
I do ship internationally! However, the costs of international shipping can be pretty expensive, and the customer is responsible for paying these costs. I recommend finding a friend who would also like to buy something, and split the cost of shipping to make it more bearable.
I want “all natural” candles, do you use essential oils?
Despite popular belief, many essential oils are not safe to burn and can be toxic to humans (specifically children) and animals. Candles marketed as “made with essential oils” are either not safe, or use a very small amount, mixed with other artificial fragrance oils.
I have a retail store and would like to stock your candles, do you wholesale?
I do offer wholesaling! If you are interested in purchasing some products for your shop, contact me and we can discuss the details.